Returns Policy

Returns Policy

We hope you are satisfied with your purchase from us. However, if you are not entirely happy with your purchase, all of our products can be returned within a 14-day period of receipt of the goods. Simply return the item unused and undamaged in its original packing for a full refund. Additionally, all 2SeeTV products are guaranteed against manufacturing defects for 12 months (unless otherwise stated in the product description).

When goods are returned under the 14 day returns policy, we will refund the purchase price of the goods, but not the postage and packaging. Any additional costs incurred by us will not be refunded and a restocking charge may apply.

Goods damaged in transit should be notified to us within 24 hours to enable us to make a claim on your behalf to the carrier.

When returning goods over £20 in value we advise you to insure against loss or damage in transit. We will not credit goods that are subsequently lost or damaged. The cost of this service is minimal and is payable at the Post Office at the time of posting.

The guarantees provided by 2SeeTV Ltd are additional to, and do not affect, your statutory rights as a customer.


Remittance Terms for Trade Accounts

***Payment Required 30 days from the date of invoice***


Bank details for BACS payments:

HSBC
Account Number: - 51360531
Sort Code: - 40-24-32