Delivery Information

Shipping and Handling

2SeeTV offer free shipping within the UK mainland on all orders over £100 in value (ex VAT). Orders valued up to £99.99 are charged at £7.20 - Please note many of the products are only certified to work in the UK. Other versions are available, but we recommend you email us with your requirements.

We can ship goods worldwide, please contact our sales office for a quote on shipping charges.

Delivery Schedule

We aim to get the goods to you within 3 business days. Most orders are sent Next Day Delivery, smaller items are sent by Royal Mail. You will be notified by email if the delivery is expected to be much longer, with an option to cancel the order if you prefer not to wait.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

For orders made from the UK, 20% VAT is added. All other orders are VAT free.

Credit Card Security

Credit card numbers are not seen or stored by 2SEETV Ltd. All credit card transactions are handled by Global Payments.

Guarantee

We guarantee your satisfaction. All of our products, unless otherwise stated, come with a 1-year guarantee.

If a product appears to be faulty please contact us immediately by emailing us with a brief description of the fault.

After the faulty goods have been received by 2SeeTV a replacement or repair will be dispatched.

When returning goods over £20 in value we advise you to insure against loss or damage in transit. We will not credit goods that are subsequently lost or damaged. The cost of this service is minimal and is payable at the Post Office at the time of posting.

We cannot refund postal charges on returned goods.

Any alterations or modifications to a product will void the guarantee. This includes cutting of moulded-on plugs and connectors.

Contacting Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01524 239903 (International +44 1524 239903) or write to us at The Ironworks Warton Rd Carnforth Lancashire LA5 9EX United Kingdom